FAQ
What's your Delivery Reminder?
Scheduling your delivery date & time before check out is REQUIRED.
Shipping fee is paid by the customer. To be estimated thru delivery app couriers, after submission of this order.
Where are you located?
Visit us at G/F Citiplace building, Jose Abad Santos st. San Juan City. (across Serenitea, San Juan). We’re open daily from 10:00AM - 8:00PM.
How do I order?
You may order directly through our website, via direct message on Instagram and Facebook, SMS/Viber +63 995 678 5910, GrabFood/FoodPanda (limited radius location applies) or in our flagship store G/F Citiplace building, Jose Abad Santos st. San Juan City. (across Serenitea, San Juan).
Do you offer delivery or curbside pickup?
Yes, we do! Kindly place your orders through our approved channels.
What's your preferred Mode of Payment?
We offer Bank Deposit, GCash, and Maya.
What’s your name on Grab Food & Food Panda? I can’t seem to find you.
We’re “KobesMagic”! Unfortunately, for Grab & Food Panda orders we have a restriction on locations due to a kilometre radius limit. Rest assured, long distance Grab orders will be available soon.
How do I prolong the native cakes' shelf life?
For OG Biko, Biko Bibingka, Ube Biko, Inutak, and Kalamayhati, we recommend reheating in the microwave for 10secs-15secs high heat.
For Palitaw, better to steam for 15 minutes.
KobesMagic goodies can last 3 to 5 days in the chiller, and when frozen can last upto 1 week.
Are you open for brand or consignment collaborations?
Yes, we are! You may email us your proposal at hellokobesmagic@gmail.com or send us a message at 0995 678 591 / 0956 760 8054.
Hey! Did You Know?
Inutak is an all-time crowd favorite. It has been ever since we started the business, our loyal customers consider Inutak as a staple whenever they have a gathering.